The back office for blue-collar businesses

You run the tools.
We run the paperwork.

Quotes drafted on your rates. Invoices chased in your words. Compliance never late. Government tenders scanned every morning. You never learn an app — it messages you, you reply YES or NO.

Tell us how you run — 10 min See how it works
MADE BY MONARQX No lock-in, ever — you own your number, your data, your rates.
PlumbingElectricalCarpentryConcretingBricklayingBuildingAll blue collar
YOUR PHONE · 6:55 AMNOTHING SENDS WITHOUT YOUR YES
MORNING BOARD
Two on the school job from 7. Nev's on the blocked main at Bronte, PO attached. Overnight: 3 jobs closed, 2 invoices drafted.
NEEDS YOUR WORD
Quote for the switchroom drainage drafted on your rates — $4,200.
YES — SENDHOLD
HANDLED
Chased the overdue $6,850 — your wording, polite version. ✓ Sent after your YES
TENDER SCAN · 7:00AM
73 government tenders checked. 1 fits you — closes 17 Aug. Want it priced up?
15–20+ hrsthe owner's paperwork week, done at the kitchen table
40 dayshow long big builders take to pay small trade businesses
5 dayshow fast NSW Gov pays registered small business — we handle the paperwork wall
$11,000the fine for one late compliance notice — we never miss the clock
How it works

Three steps. Then it just runs.

STEP 1

Tell us how you run

Ten minutes, plain answers: how work arrives, who does what, where the hours go. Our engine reads it and builds your plan — what you need, what gets built first, what it saves.

Start the intake →

STEP 2

Show us your last five jobs

Photos of the real thing — quotes as sent, invoices, the texts you send customers, job photos, your rates. That's how your system learns to price like you and sound like you.

Upload your paperwork →

STEP 3

Say YES or NO

Live inside two weeks. Everything starts as a draft needing your word — and only earns autonomy when YOU say "stop asking." One text with your coffee, one on Friday with the numbers.

What it handles

The whole back office. Your pick of the pieces.

The phone

After-hours answered, missed calls texted back, bookings proposed for your YES. Your number stays yours.

Work orders & portals

Strata emails, builder portals, council POs — turned into jobs on the board automatically.

Quotes

Voice note + photos from site → drafted on YOUR rates in YOUR words → chased until answered.

The money

Invoices out on completion, overdues chased politely then firmly, payment-claim deadlines tracked to the letter of the Act.

Variations

"While you're here, can you just…" becomes a written, priced variation the same day. No more free work.

Compliance

Notices, certs, SWMS packs, renewals — prepped, tracked, never late. One email answers any builder's "send us your docs."

Government work

Tender boards scanned every morning for jobs that fit you. Capability statement built. Responses drafted to 80%.

The crew

Morning job board on WhatsApp, job records from the photos your crew already takes, timesheets without the chase.

Every business gets a different mix — and the phone is never a paid add-on — a word-of-mouth sparkie needs the phone and the quotes; a commercial subbie needs the tenders and the compliance; a strata plumber needs the work orders. Your intake decides your build. That's the whole point.

Who it's for

Built for how YOUR shop actually runs.

The word-of-mouth shop

No website, no ads — the phone is the whole business. Every missed call is a job that rang the next bloke. We catch the calls, draft the quotes, chase the money.

"The phone never rings out."

The commercial subbie

Portals, purchase orders, tenders, compliance packs. The work's good — the paperwork wall is the problem. We run the wall.

"More at-bats, same win rate."

The maintenance contractor

Strata managers and agents firing work orders all day, SLAs on everything. We turn every email into a scheduled, documented, invoiced job.

"Never miss a work order again."
Proof of the model · Sydney
Our first build was for a 20-year, 10-person commercial plumbing & building company in Sydney. Their government-tender scanner went live on day one — checking 70+ tenders every morning, flagging only the ones that fit.
We measure the four baselines before we touch anything, and every win goes in the ledger. Receipts get published as they're earned — no paid testimonials, ever, just the numbers.

THE RECEIPTS LEDGER — WHAT WE MEASURE

Owner admin hours / weekbefore → after
Quote turnaround & win ratebefore → after
Money outstanding & debtor daysbefore → after
Compliance deadlines hitbefore → after
Tenders surfaced & bidcounted weekly
Pricing

One admin day a week. Except it never clocks off.

FOUNDING TEN — first 10 clients lock this rate for life

FLAT · MONTH-TO-MONTH · NO LOCK-IN
$1,290/month
from $990 — final price set by your module mix
  • Run for you — set up AND operated. You never learn software.
  • Beats hiring a VA — same money as ~10 VA hours a week, except uncapped, 24/7, phones included, and never on a waitlist.
  • Sounds like you — built from your real quotes, texts and rates.
  • You own everything — your number, your data, your rate book, the runbooks. Cancel with one click and keep the lot.
  • Draft-by-default — nothing sends without your YES until you say otherwise.
  • The Friday receipt — money in, money chased, hours saved. Every week, in writing.
Get your build sheet — free
The receipts guarantee: if 90 days of receipts don't cover the retainer, the month's free and you can walk.
The straight comparison

Software makes YOU the admin.
We make the admin disappear.

Job-management softwareUs
Who does the workYou. You configure it, learn it, type into it — forever. There's a whole consulting industry charging ~$198/hr just to run this software for tradies.We do. Set up AND run for you. You reply YES or NO.
What you learnA new app, per feature, per update. The crew has to learn it too.Nothing. It runs through WhatsApp, texts and email you already use.
Sounds likeSoftware templates.You — built from your real quotes, texts and rates.
PricingPer user, per month, forever — plus your nights doing the admin anyway.One flat monthly. No per-seat. No lock-in.
If it stuffs upSupport ticket.Nothing sends without your YES — and a human (us) answers same day.
Walking awayContracts, exports, exit fees on the big ones.One click. You keep the number, the data, the rate book, the runbooks.
Straight answers

The questions every tradie asks.

Do I have to learn new software?

No. That's the whole point. The system messages you on WhatsApp or text — you reply YES or NO. Your crew keeps sending the voice notes and photos they already send. If you can run a group chat, you can run this.

What if it sends something wrong to a customer?

It can't — not without you. Everything starts as a draft that needs your word: quotes, invoices, chase messages, the lot. It only ever acts on its own after YOU say "stop asking me" for that exact task — and your best customers can be flagged so their messages always come past you first.

Who actually sees my business data?

You own everything — your customer list, your rates, your numbers. We never sell data, never share it with anyone outside the tools that run your system, and if you leave, you take the lot and we delete our copies. Full detail in the Privacy Policy.

How fast is it running?

First pieces live inside two weeks of your paperwork landing with us. You'll see something real — usually your capability statement or your tender scanner — inside the first week.

What trades do you cover?

All of them. Plumbing, electrical, carpentry, concreting, bricklaying, building, and every blue-collar trade in between. The intake works out how YOUR shop runs — word-of-mouth, commercial contracts, or strata work orders — and your build matches it.

What does $1,290 a month actually get me?

Your module mix — built, run, watched and reported. A casual admin day a week costs $1,100–1,320 in Sydney and works 8 hours. This works around the clock, never calls in sick, and hands you a written receipt every Friday: money in, money chased, hours saved.

What if it doesn't pay for itself?

Then you shouldn't pay for it. That's the receipts guarantee: we measure your numbers before we start, and if 90 days of receipts don't cover the retainer, the month's free and you can walk — and keep everything we built.

Can I cancel? What do I lose?

Cancel any time, one click, month-to-month. You lose nothing — the phone number, the data, the rate book and the documented runbooks are yours and portable. We're the opposite of the lock-in contracts this industry is famous for.

Who's behind this?

Grafta is built and operated by MONARQX, Sydney (ABN 32 138 922 129) — run by a named founder, not a faceless SaaS. Every business we build carries the Made-by-MONARQX mark. Questions before you're ready? Email dylan@grafta.com.au.

Ten minutes. That's the ask.

Tell us how you run.
We'll show you what we'd build.

The intake is free, the build sheet is free, and you'll know exactly what it saves before you spend a dollar.

Start the intake